SFDC Webinar - Diving into the Developer Console

28. February 2012 11:03 by kevin in SFDC Webinar  //  Tags: , , , , , , , ,   //   Comments (0)
Date: This webinar took place on Feb 8, 2012 http://wiki.developerforce.com/page/Webinar:_DevConsole   OverView: The Developer Console offers developers and administrators a variety of tools for examining and troubleshooting the behavior of their Force.com organizations. In this session, our technical experts demonstrate how you can leverage this tool to build and troubleshoot on the Force.com platform. Watch this webinar to learn about: General debugging and troubleshooting Leveraging the new simulated breakpoints Editing Visualforce and Apex code   Notes:   -... [More]

SFDC Online Administration Training - Customization (60 minutes)

OverView: Learn how to configure the Salesforce application to suit your business needs, including how to create custom profiles, custom fields and page layouts. In addition you’ll learn how to use tab settings, record types and field level security to control what data your users can access in the application.   Profiles  A collection of settings and permissions.  Don’t override the organizations sharing model Standard Profiles All SFDC editions Settings vary based on edition Custom Profiles Enterprise, developer and unlimited Created by System ad... [More]

SFDC Webinar - Security in the Cloud

Free Webinar: Security in the Cloud (10am PST) Thursday, Feb 23, 2012 10:00 AM - 11:00 AM PST http://www.developerforce.com/events/security_webinars/registration.php?d=70130000000sDn0 Webinar is in the past, they should post it online soon at http://www.salesforce.com/events/online/webinar-force.jsp. OverView: Authentication, authorization, and data access controls are standard requirements for most data-centric apps. And in a traditional client-server environment, these are often the most time-consuming features to implement, even for experts. In this session, you'll learn about Databas... [More]

SFDC Online Administration Training - Automating Your Service Cloud

Automating Your Service Cloud This training session is intended for Service Rep/Managers and  Beginning Administrators. Description of this tutorialLearn advanced techniques for your Service Cloud implementation to achieve the highest levels of customer satisfaction. You'll get an overview of tools and features like email templates, assignment rules, and escalation rules as well as hands on experience with these tools to help you manage and monitor the lifecycle of cases. Service cloud allows you to manage lifecycle of customer service life cycle. - Tools Assignment Rules - route cases... [More]

SFDC Online Administration Training - Introduction to Identity Conformation

15. February 2012 13:51 by kevin in SFDC Administration Training  //  Tags: , , , ,   //   Comments (0)
This was a short tutorial titled Introduction to Identity Conformation (3:03) There are two approaches to confirm identity - Computer Activation - activate additional IP addresses, Web client and API client - Trusted IP ranges - list of IP addresses activated for access, browser cookie. Test Question - IP Ranges are used to identify SFDC users

SFDC Online Administration Training - Setting up the User Interface

Below are some quick notes on the SFDC Administration tutorial named Setting up the User Interface   ·         When setting up the User Interface, you can o   Configure user interface (User Interface Page) o   Manage global settings for application o   Enable inline editing o   Allow end users to update values on details page and printable list page. o   Enable new user’s interface o   Enable collapsible sidebar o   Enhanced List views o   Configu... [More]

SFDC Online Administration Training - OverView of SalesForce

The first tutorial on the path to SFDC Administration Certfication is OverView of SalesForce (14:47)    Description of Training Module - This module provides an overview of the Salesforce application. Specifically you’ll learn about the evolution and architecture of Salesforce, the different editions and applications that are available, as well as an overview of the different standard objects that are used to store and manage your data. The first step is to create an account at https://www.salesforce.com/form/signup/freetrial_training.jsp Appforce is used by the Business ... [More]

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